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FAQs

Rent a Car | Will I get a booking confirmation?

Rent a Car | Can I cancel/change my reservation?

Rent a Car | What are the age restrictions for renting a vehicle?

Rent a Car | Can I rent a car for someone else?

Rent a Car | Can I add additional drivers?

Rent a Car | Do I need my driving licence?

Rent a Car | Do you allow pets in the rental vehicles?

Rent a Car | Can I upgrade the vehicle I booked?

Rent a Car | Do you provide child car seats?

Rent a Car | Do you offer vehicle collection and/or delivery?

Rent a Car | Can I have help setting up my vehicle?

Rent a Car | Do I have to give a deposit?

Rent a Car | What documents do I need to show to pick up my vehicle?

Rent a Car | What happens if I have an accident?

Rent a Car | What happens if the car breaks down?

Rent a Car | Can I drive the rental vehicle in another country?

Rent a Car | What happens if I receive fine while renting the vehicle?

Rent a Car | What happens if I am late returning the vehicle?

Rent a Car | Does the fuel tank have to be full on return?

Rent a Car | How will vehicle damage be handled?

Rent a Car | How do I pay for my rental?

Rent a Car | How is my total rental cost calculated?

Rent a Car | Is mileage limited on my vehicle?

Technology | What is cruise control?

Technology | What is 4MOTION?

Technology | What is Euro 6?

How long does a service take?

Servicing |What is included in a service plan?

Electric Vehicles | How much does it cost to charge an electric vehicle?

Electric Vehicles | How do you charge an electric car?

Electric Vehicles | How long does it take to charge an electric car?

Electric Vehicles | Where are the electric car charging points?

Electric Vehicles | Can I install my own charger at home?

Electric Vehicles | Does an electric vehicle need an MOT?

Electric Vehicles | What is a hybrid vehicle?

Electric Vehicles | What happens if the battery on my electric vehicle goes flat?

Electric Vehicles | What government incentives are there for electric vehicles?

Motability | Am I eligible for the Motability Scheme?

Motability | How do I purchase a vehicle with the Motability Scheme?

Motability | Can I get a motability vehicle through Hire Purchase?

Motability | Can I part-exchange my current vehicle?

Motability | What happens at the end of my current lease agreement?

Motability | Can I end my agreement early?

Electric Vehicles | What is an electric vehicle?

Finance | What is a PCP agreement?

Finance | What is a hire purchase agreement?

Finance | What is a PCH agreement?

Servicing | Do you price match?

Servicing | Why is a brake fluid change important?

Servicing | How do I know if my tyres are road legal?