Citygate

Service Technician– SEAT Reading  

Salary OTE: Circa £40,000

About Us 

Citygate is a fantastic, privately owned business that has grown significantly over the past twenty years to 650 employees across 16 locations. We work with fantastic brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide incredible training and internal progression opportunities.  

Why Citygate

Being a Service Technician for our Citygate SEAT Reading retailer is a fast paced and exciting role. Here you will be working as part of a team to ensure customer satisfaction and repeat business for the dealership.

Working on new and evolving technologies this is the type of role where you will be constantly learning and expanding your knowledge and skill set.

We like to invest in our Service Technicians to ensure that we are ahead of the curve and ready to embrace the future of the automotive industry.

Role overview 

We are looking for a passionate Service Technician to repair and service our vehicles to the highest standards possible.

Key responsibilities 

Your key responsibilities as a Service Technician will be:

• To receive work from the workshop controller and carry out related checks, administration and protection routines
• To assess tool and equipment requirements and communicate any related issues
• To service and repair all vehicles
• To report on all additional repair requirements as they are identified
• To make written and verbal reports on service and repair activity to the workshop controller in order to obtain authorisation
• To complete all administrative procedures (including warranty) relating to service and repair work
• To maintain a clean, tidy and safe working environment
• To undertake vehicle road tests when necessary
• To assist with development and training of other technicians
• To attend meetings and training programmes as required
• To perform other duties in support of other team members as required

About You 

As a Service Technician you will ideally have the following skills and attributes:

• You will be a Level 3 qualified vehicle technician ideally with VAG group background
• Excellent problem-solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• Outstanding organisation and time management skills with the ability to work to deadlines

What’s in it for you?

As well as joining a fast paced, exciting and growing company, you will also be entitled to the following

• State-of-the art working environment
• Accredited EV training, level 1-4
• Competitive salary and Benefits
• Brand training
• Career Progression
• Citygate Learning and development Academy